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Today’s hospitality industry has expanded far beyond regional and national borders - from global hotel brands, to increased international travel and more. At Kipsu, we...

Creating a supportive, vibrant senior living community starts with effective communication. For senior living communities, communication that is consistent, clear, and...

Preventative maintenance is one of those things that, while important, often gets ignored or de-prioritized for other stuff - until it’s too late. Now that the...

We’ve recently discussed the outdated methods of gaining resident feedback and how traditional multifamily surveys are not providing the insights needed to make key...

First impressions are even more important in hospitality—if a guest doesn’t feel welcome the minute they walk in, it may damper their whole stay.

Even the littlest...

It’s no secret that IHG properties across the globe are using Kipsu’s guest messaging to build stronger connections with their guests. Maybe you’ve heard hotel texting...

In the hospitality industry, the goal is to provide the best guest experience possible. Sometimes, that means fulfilling guest maintenance requests - after all, while...

Guest messaging for hospitality has proven to elevate the guest experience and increase efficiency across teams, but it can also provide a platform for internal...

It’s that time of year where everyone is looking at budgets for the next year and deciding what is worth keeping, leaving, or adding to the budget. As hotels and...

It’s the most wonderful time of the year! And for hotels, it’s the busiest time of the year!

With the joy of the holidays comes a flurry of air travel and family trips...