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With the surge of flexible and remote work options comes a surge of business travelers. Bleisure is a big trend in 2025, with guests looking for both a relaxing stay...

Guests have increasingly become more environmentally conscious; almost 75% of global travelers reported preferring to staying at hotels that implement sustainable...

It’s no secret that Marriott hotels are using Kipsu’s guest messaging to build stronger connections with their guests. Maybe you’ve heard hotel texting has boosted ITR...

When Hyatt guests book a stay at one of the luxury, lifestyle, or classics properties, they expect a next-level experience. Managing luxury and upscale hotels requires...

We’ve talked at length about different ways that guest messaging can drive efficiency for IHG hotels. Whether it’s leveraging our Digital Asset feature to send amenity...

Today’s tech-driven landscapes are full of companies promising a silver bullet solution when it comes to AI. However, although AI is continuously evolving, the service...

Hospitality is a global industry, and that fortunately brings in a diverse workforce. As part of this diversity, hotel teams will have employees that speak multiple...

Welcome to 2025! Every new year brings with it new trends, topics, and new buzz-worthy talk tracks, and it’s no different for hospitality. Hotels need to keep up with...

It’s no secret that IHG properties across the globe are using Kipsu’s guest messaging to build stronger connections with their guests. Maybe you’ve heard hotel texting...

Ho ho ho! It’s the holiday season - one of the busiest times of the year for hotels. At IHG, they know that this is a special time of the year for celebrating with...