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Today’s tech-driven landscapes are full of companies promising a silver bullet solution when it comes to AI. However, although AI is continuously evolving, the service...

Creating a supportive, vibrant senior living community starts with effective communication. For senior living communities, communication that is consistent, clear, and...

Adverse online reviews can do more than just tarnish your property's image—they can undermine trust, retention, and opportunities for leasing. For numerous residents,...

Problems happen, even in the best-run multifamily communities. What defines the resident experience isn’t the absence of issues, but how teams respond when they arise.

Fostering community is important in the multifamily industry, as it boosts resident satisfaction and retention. Property managers should take initiative in creating a...

Property Managers are always looking for ways to reduce costs and increase revenue, and resident retention is important for both of these. There are several reasons...

The multifamily industry is at a crossroads, and it's time to reevaluate the conventional wisdom around resident feedback. As the dynamic landscape between residents...

The hospitality industry offers a lot of valuable skills that transfer into other industries as well, including multifamily. With hybrid of hotel and multifamily...

In today’s fast-paced multifamily industry, the use of personal phones to contact residents has become common practice. While it offers convenience and flexibility, it...

Now that your students are settled in, you can let out a sigh of relief for another successful move-in day and gear up for another exciting academic year! Whether you...