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You probably already know how vital performing regular maintenance and responding to maintenance requests is to your resident retention. Poor maintenance service is ...

Today’s tech-driven landscapes are full of companies promising a silver bullet solution when it comes to AI. However, although AI is continuously evolving, the service...

Creating a supportive, vibrant senior living community starts with effective communication. For senior living communities, communication that is consistent, clear, and...

Adverse online reviews can do more than just tarnish your property's image—they can undermine trust, retention, and opportunities for leasing. For numerous residents,...

Problems happen, even in the best-run multifamily communities. What defines the resident experience isn’t the absence of issues, but how teams respond when they arise.

The multifamily industry is at a crossroads, and it's time to reevaluate the conventional wisdom around resident feedback. As the dynamic landscape between residents...

In today’s fast-paced multifamily industry, the use of personal phones to contact residents has become common practice. While it offers convenience and flexibility, it...

Now that your students are settled in, you can let out a sigh of relief for another successful move-in day and gear up for another exciting academic year! Whether you...

Messaging can play a crucial role in solving resident challenges by providing an efficient, accessible, and effective means of communication. Read how powerful...

The multifamily industry has one of the highest turnover rates across industries at 40%. Most renters keep unused subscriptions longer than they may stay in an...