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With the surge of flexible and remote work options comes a surge of business travelers. Business travelers are some of the most consistent guests, so accommodating...

Implementing new technology can be a tough decision for hoteliers. Will it provide a better experience or will it add more chaos? Guest messaging is becoming...

With the surge of flexible and remote work options comes a surge of business travelers. Bleisure is a big trend in 2025, with guests looking for both a relaxing stay...

Guests have increasingly become more environmentally conscious; almost 75% of global travelers reported preferring to staying at hotels that implement sustainable...

When Hyatt guests book a stay at one of the luxury, lifestyle, or classics properties, they expect a next-level experience. Managing luxury and upscale hotels requires...

It’s no secret that IHG properties across the globe are using Kipsu’s guest messaging to build stronger connections with their guests. Maybe you’ve heard hotel texting...

Ho ho ho! It’s the holiday season - one of the busiest times of the year for hotels. At IHG, they know that this is a special time of the year for celebrating with...

Today’s hospitality industry has expanded far beyond regional and national borders - from global hotel brands, to increased international travel and more. At Kipsu, we...

First impressions are even more important in hospitality—if a guest doesn’t feel welcome the minute they walk in, it may damper their whole stay.

Even the littlest...

It’s no secret that IHG properties across the globe are using Kipsu’s guest messaging to build stronger connections with their guests. Maybe you’ve heard hotel texting...