Clearing Up Problems Before They Happen With Guest Messaging
A “people person” with years of experience in hospitality, General Manager Veronica Rosbolt is using guest messaging at her Holiday Inn Express and Suites in...
How Guest Messaging Can Help Streamline Housekeeping
Guest messaging in hotels isn’t just improving the check-in process—it’s also streamlining housekeeping. With the ability to communicate internally, sign off on room...
Hospitality Highlight: Sunshine Hospitality
Joining the family business in hospitality, Nick Patel bought his first “mom and pop” hotel in 2001. He now owns three Wyndham properties in Wausau, Wisconsin and...
How a Pandemic World Accelerated the Growth of Guest Messaging
Digital messaging has increased by 50 percent since the pandemic started. Three-quarters of consumers expect “now” service within five minutes of making contact...
Hospitality Highlight: Hampton Inn Santa Clarita
Without Nathaniel Jones, Kipsu at the Hampton Inn Santa Clarita would not run the same. An...
Hospitality Highlight: Hampton Inn Boston/Peabody
Idrees Raja, who goes mostly by his last name, is a well-established general manager for one of Boston's...
5 More Ways Kipsu Drives Hotel Efficiency
5 Ways to Drive Hotel Efficiency is not enough! Here are 5 other ways hotel team use Kipsu and digital messaging to cut down on front desk traffic jams and reduce...
Just an Emoji Away!
Southern Oregon University (SOU), is located in the luscious green mountains of Ashland, Oregon. Approximately 1,000 students live on campus and communicate with their...
Hospitality Highlight: DoubleTree Boston Cambridge
Nestled on the banks of the Charles River, the DoubleTree...
Tis the Season of Shopping: Black Friday 2019
Although technically not considered an official holiday (yet!), Black Friday is definitely celebrated like one. The fourth Friday of November, or the day after...