Westfield Mall "Elf" Answers Texts With Seasonal Cheer
The end of the year is an exciting time for shopping malls nationally, with Black Friday kicking off the busy season all the way through Christmas and New Years. More...
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Shopping
Malls, Chatbots, and the Future of Shopping Engagement
Chatbot technology is nothing new. Since the first chatbot was developed in 1966 (that’s right, bots are as old as The Beatles), the foundations of bots have been slow...
Clearing Up Problems Before They Happen With Guest Messaging
A “people person” with years of experience in hospitality, General Manager Veronica Rosbolt is using guest messaging at her Holiday Inn Express and Suites in...
Tis the Season of Shopping: Black Friday 2019
Although technically not considered an official holiday (yet!), Black Friday is definitely celebrated like one. The fourth Friday of November, or the day after...
5 Ways To Personalize Digital Messaging
Digital Messaging is a great way to stay connected to all of your consumers without the need for individual face time with every consumer. While messaging technology...
Green Is the New Black
“Going Green,” a phrase not often associated with shopping malls is quickly changing as many retail centers are doing their part in creating a healthier planet....
August 2018 Shopping Status Report
As digital messaging grows in the retail space, trends regarding shopper engagement and satisfaction emerge. Take a look at how retail leaders are seeing increased...
Shopping Highlight: Westfield Topanga & the Village
Westfield Topanga & The Village, located just north of Santa Monica in the beautiful foothills of Southern California, has been a Kipsu partner since 2013. Over...
Minnesota: The Cradle of the Shopping Mall Industry
North America is home to over 8,000 fantastically diverse shopping centers, ranging from trendsetting Los Angeles fashion hubs, to Midwestern power malls filled with...