Westfield Mall "Elf" Answers Texts With Seasonal Cheer
The end of the year is an exciting time for shopping malls nationally, with Black Friday kicking off the busy season all the way through Christmas and New Years. More...
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Partner Highlight
Bringing the Ambassador Hotel Kansas City to No. 1
For the past two years, The Ambassador Hotel Kansas City strived to rank in the Top 25 out of 135 Autograph Collection hotels in North America, but seemed to fall...
Focusing on the Bright Side With Hotel Messaging
In an industry where the negative comments and feedback tend to dominate the day-to-day, it can be hard to focus on the bright side. But with Kipsu, four properties in...
Creating Relationships at the Avid Hotel Roseville-Minneapolis North
Whether it’s letting guests know about their essentials-focused brand, or dealing with sold out weekends during the Minnesota State Fair, the avid Hotel Roseville...
Making Everyone Comfortable at the Georgian Bay Hotel
Ranging from a tourist hotspot to a haven for first responders during the pandemic, the team at the Georgian Bay Hotel & Conference Centre has always prioritized guest...
Getting 10/10 Reviews With Hospitality Messaging
After some of the toughest years in the hospitality industry yet, the Holiday Inn & Suites Duluth-Downtown wanted to bounce back and make changes that would help the...
Hospitality Highlight: The Curtis Denver
Finding at an early age that he’s a traveler at heart, Aaron Bayford has spent nearly 20 years in the hospitality business—and utilized Kipsu as a messaging solution...
Preparing for the unexpected at the Hyatt Place Buffalo/Amherst
From peak season in the summer to hockey tournaments in the winter, the Hyatt Place Buffalo/Amherst is always busy hosting guests and events. To make sure every...
Every Day Is Different at the Westin Jekyll Island
An idyllic, nearly 200-room property perched right on the beach, the Westin Jekyll Island is home to guests year round. Whether it’s the outdoorsy biker or the best...
Hospitality Highlight: How the Staybridge Suites in Nashville Are Achieving Their Goals With Kipsu
“If you aren’t striving to get to that next level, what are you doing?” That’s what Kyle Eiermann, Regional General Manager of A&S Hospitality Management, recently...