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You probably already know how vital performing regular maintenance and responding to maintenance requests is to your resident retention. Poor maintenance service is ...

While traditional surveys may have been the status quo for resident feedback for the past 20 years, it’s clear they no longer meet the evolving needs of today’s...

Fostering community is important in the multifamily industry, as it boosts resident satisfaction and retention. Property managers should take initiative in creating a...

The hospitality industry offers a lot of valuable skills that transfer into other industries as well, including multifamily. With hybrid of hotel and multifamily...

In today’s fast-paced multifamily industry, the use of personal phones to contact residents has become common practice. While it offers convenience and flexibility, it...

Now that your students are settled in, you can let out a sigh of relief for another successful move-in day and gear up for another exciting academic year! Whether you...

In multifamily, the success of a community goes far beyond filling vacant apartments and attracting new residents. While acquiring new residents is still important, it...

During our recent webinar on adopting luxury hotel strategies into the multifamily industry, our resident hospitality expert, Nick Mathewson, shared a wealth of...

In the ongoing battle of finding a place to call home, residents have always faced a classic conundrum: apartment community or house? Clearly, the current economic...

The multifamily industry has one of the highest turnover rates across industries at 40%. Most renters keep unused subscriptions longer than they may stay in an...