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Any property manager knows the pains of resident turnover. With an average cost of $4,000 per resident, turnover is expensive, which is why it’s important to make sure...

Fostering community is important in the multifamily industry, as it boosts resident satisfaction and retention. Property managers should take initiative in creating a...

Property Managers are always looking for ways to reduce costs and increase revenue, and resident retention is important for both of these. There are several reasons...

Repeat guests: the guests all hoteliers love! Repeat guests are so important for hotels, as they drive brand loyalty, boost revenue, and likely recommend the hotel to...

TripAdvisor, the most popular hotel review site, has been an integral part of hospitality for more than twenty years. Travelers from around the globe provide feedback...

“It’s more efficient for us in responding [to guests], and it’s more approachable as well for guests,” - Amber Tan, Guest Services Manager of Citadines - Science Park...

Over the past few years, Kipsu has built strong relationships with our IHG partners, and we have seen how guest messaging has elevated the experience for both staff...

Every hotelier aspires to achieve the ultimate goal of having their guests return and recommend their hotel. This signifies a delightful guest experience, stemming...

With our recent partnership with Hilton, bringing Kipsu to all of their locations across all brands, many are already seeing the benefit of hotel texting within a few...

One of the biggest hurdles currently facing the Healthcare industry is staff burnout. Burnout among healthcare staff has seen a major increase since the pandemic. In...