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Welcome to 2025! Every new year brings with it new trends, topics, and new buzz-worthy talk tracks, and it’s no different for hospitality. Hotels need to keep up with...

It’s no secret that IHG properties across the globe are using Kipsu’s guest messaging to build stronger connections with their guests. Maybe you’ve heard hotel texting...

Ho ho ho! It’s the holiday season - one of the busiest times of the year for hotels. At IHG, they know that this is a special time of the year for celebrating with...

Today’s hospitality industry has expanded far beyond regional and national borders - from global hotel brands, to increased international travel and more. At Kipsu, we...

Preventative maintenance is one of those things that, while important, often gets ignored or de-prioritized for other stuff - until it’s too late. Now that the...

It’s no secret that IHG properties across the globe are using Kipsu’s guest messaging to build stronger connections with their guests. Maybe you’ve heard hotel texting...

In the hospitality industry, the goal is to provide the best guest experience possible. Sometimes, that means fulfilling guest maintenance requests - after all, while...

It’s that time of year where everyone is looking at budgets for the next year and deciding what is worth keeping, leaving, or adding to the budget. As hotels and...

It’s the most wonderful time of the year! And for hotels, it’s the busiest time of the year!

With the joy of the holidays comes a flurry of air travel and family trips...

TripAdvisor, the most popular hotel review site, has been an integral part of hospitality for more than 20 years. Travelers from around the world rely on guests’...