Creating Relationships at the Avid Hotel Roseville-Minneapolis North
Whether it’s letting guests know about their essentials-focused brand, or dealing with sold out weekends during the Minnesota State Fair, the avid Hotel Roseville...
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Hotel Guest Messaging (4)
Creating Open Lines of Communication With Hotel Texting
Since 2018, the Crowne Plaza Suites Pittsburgh South has been using hospitality messaging to elevate the guest experience. From fulfilling guest requests to providing...
Making Everyone Comfortable at the Georgian Bay Hotel
Ranging from a tourist hotspot to a haven for first responders during the pandemic, the team at the Georgian Bay Hotel & Conference Centre has always prioritized guest...
Getting 10/10 Reviews With Hospitality Messaging
After some of the toughest years in the hospitality industry yet, the Holiday Inn & Suites Duluth-Downtown wanted to bounce back and make changes that would help the...
Preparing for the unexpected at the Hyatt Place Buffalo/Amherst
From peak season in the summer to hockey tournaments in the winter, the Hyatt Place Buffalo/Amherst is always busy hosting guests and events. To make sure every...
5 Ways Kipsu Drives Hotel Efficiency
For a hotel team, every minute counts. Efficient multitasking and prioritizing of guest requests, hotel tasks, and the deluge of other responsibilities associated with...
Every Day Is Different at the Westin Jekyll Island
An idyllic, nearly 200-room property perched right on the beach, the Westin Jekyll Island is home to guests year round. Whether it’s the outdoorsy biker or the best...
Improving the Experience: For Both You and Your Guests
Mastering the art of hospitality lies in cultivating a memory. How a guest walks away and remembers their stay is the key to creating a ripple effect of new and...
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TripAdvisor reviews show that IHG guests love guest messaging!
Repeat guests: the guests all hoteliers love! Repeat guests are so important for hotels, as they drive brand loyalty, boost revenue, and likely recommend the hotel to...
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TripAdvisor reviews show how independent hotels are making genuine connections with guests using texting.
TripAdvisor, the most popular hotel review site, has been an integral part of hospitality for more than twenty years. Travelers from around the globe provide feedback...