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Technology in hospitality is not only growing more prevalent, but it is also increasing in demand for many guests. If Marriott hotels want to stay competitive, they...

The service world has predicted for decades that technology will continue to play a bigger and bigger role in the industry. In fact, many industry experts have worried...

Whether it’s letting guests know about their essentials-focused brand, or dealing with sold out weekends during the Minnesota State Fair, the avid Hotel Roseville...

The increasing competition and guest expectations within the hospitality industry means the importance of ensuring a positive experience for guests is at the forefront...

Since 2018, the Crowne Plaza Suites Pittsburgh South has been using hospitality messaging to elevate the guest experience. From fulfilling guest requests to providing...

Many guests don’t know how many people at your hotel actually help make their stay exceptional. They often see the front desk staff, or maybe they see the work of...

After some of the toughest years in the hospitality industry yet, the Holiday Inn & Suites Duluth-Downtown wanted to bounce back and make changes that would help the...

Finding at an early age that he’s a traveler at heart, Aaron Bayford has spent nearly 20 years in the hospitality business—and utilized Kipsu as a messaging solution...

For a hotel team, every minute counts. Efficient multitasking and prioritizing of guest requests, hotel tasks, and the deluge of other responsibilities associated with...