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As soaring travel numbers and staffing issues across the hospitality industry continue, efficiency is top of mind for many. But it’s not just about the end...

For many guests, traveling is reserved for special occasions. They might not frequently travel, so when they do, they want to go make lasting memories. For hoteliers,...

Brand loyalty and loyalty recognition are vital to a hotel’s success, as guests with brand loyalty are more likely to be repeat guests, more willing to pay higher...

Yearning to declutter your front desk? Seeking out ways to reduce confusion and calls to the front desk regarding commonly-asked questions? Finding all your property's...

In the hospitality industry, hotel managers continue to see labor shortages as one of their top issues. Short-staffed hotels face unique challenges in providing...

There is no longer front-of-house and back-of-house- just one team working in harmony! 

Kipsu and Quore have joined up to integrate Kipsu’s world-class guest messaging...

Running a hotel can often feel like conducting a symphony – multiple moving parts need to align perfectly for everything to run smoothly. Whether it’s a housekeeping...

To pull off a quality guest experience, a hotel needs to have strong teams, both in the front of the house and back. No stay will be a 5-star one without the...

For the past two years, The Ambassador Hotel Kansas City strived to rank in the Top 25 out of 135 Autograph Collection hotels in North America, but seemed to fall...