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We’ve talked at length about different ways that guest messaging can drive efficiency for IHG hotels. Whether it’s leveraging our Digital Asset feature to send amenity...

Hospitality is a global industry, and that fortunately brings in a diverse workforce. As part of this diversity, hotel teams will have employees that speak multiple...

Welcome to 2025! Every new year brings with it new trends, topics, and new buzz-worthy talk tracks, and it’s no different for hospitality. Hotels need to keep up with...

It’s no secret that IHG properties across the globe are using Kipsu’s guest messaging to build stronger connections with their guests. Maybe you’ve heard hotel texting...

Ho ho ho! It’s the holiday season - one of the busiest times of the year for hotels. At IHG, they know that this is a special time of the year for celebrating with...

Today’s hospitality industry has expanded far beyond regional and national borders - from global hotel brands, to increased international travel and more. At Kipsu, we...

Preventative maintenance is one of those things that, while important, often gets ignored or de-prioritized for other stuff - until it’s too late. Now that the...

First impressions are even more important in hospitality—if a guest doesn’t feel welcome the minute they walk in, it may damper their whole stay.

Even the littlest...

It’s no secret that IHG properties across the globe are using Kipsu’s guest messaging to build stronger connections with their guests. Maybe you’ve heard hotel texting...

In the hospitality industry, the goal is to provide the best guest experience possible. Sometimes, that means fulfilling guest maintenance requests - after all, while...