kipsucjn

With travel numbers nearing pre-pandemic levels and high turnover in the industry, onboarding is as important—and potentially stressful—as ever. Good thing there are...

Introduction

Even with the new post-pandemic travel landscape, loyalty is more important than ever for hotel brands. Research shows that brand loyalty is a dominant...

Guest messaging in hotels isn’t just improving the check-in process—it’s also streamlining housekeeping. With the ability to communicate internally, sign off on room...

Joining the family business in hospitality, Nick Patel bought his first “mom and pop” hotel in 2001. He now owns three Wyndham properties in Wausau, Wisconsin and...

Digital messaging has increased by 50 percent since the pandemic started. Three-quarters of consumers expect “now” service within five minutes of making contact...

Idrees Raja, who goes mostly by his last name, is a well-established general manager for one of Boston's...

5 Ways to Drive Hotel Efficiency is not enough! Here are 5 other ways hotel team use Kipsu and digital messaging to cut down on front desk traffic jams and reduce...