Giving Hotel Teams Confidence With Hospitality Messaging
Making teams comfortable and confident should always be top of mind in any industry, but it’s especially important when turnover is as high as it’s been in hospitality.
Posts about:
Hospitality (12)
How Digital Messaging Can Improve Key Metrics
Tracking metrics is important in any industry to measure success in terms of revenue, guest satisfaction, and profitability. Adding tools like guest messaging...
Maintain a Comfortable Work Environment With Guest Messaging
On any given day, front desk teams are doing it all—checking guests in and out of the hotel, dealing with guest requests, coordinating shuttles… you name it. And this...
From Turtles to Natural Disasters
One of the most notable parts of traveling is seeing the different wildlife and nature that each region of the planet hosts. At the Shangri La Al Husn and Barr Al...
How Guest Messaging Is Making the Holiday Inn Effingham No. 1
There’s a lot that makes the Holiday Inn Effingham stand out against the other 17 properties in the middle of Illinois — a restaurant, convention center, tenured...
How System Integrations Are Making Life at the Front Desk Easier
There’s a lot to keep track of at the front desk of a hotel: checking in guests, booking reservations, making maintenance requests… we’ll stop there. Technology is...
Everyone Belongs at the Crowne Plaza Suites Providence-Warwick Airport
Home of the largest event space in the state, the Crowne Plaza Suites Providence-Warwick Airport is home to all kinds of gatherings—from weddings to cheerleading...
5 Digital Assets To Keep in Your Kipsu Arsenal
Yearning to declutter your front desk? Seeking out ways to reduce confusion and calls to the front desk regarding commonly asked questions? Finding all your property's...
What other channels besides SMS should your hotel be using?
Texting for hotels has proven an improved guest experience, but it’s not the only channel available. Top hospitality messaging services like Kipsu provide a way to...
How Digital Messaging and Mobile Key Can Work Together
As hotel technology becomes more ingrained at properties large and small, features like mobile key are taking the industry by storm. Efficient? Yes. But an all-in-one...