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If you’re in the hospitality industry, you’ve probably heard about digital messaging. Maybe you’ve heard hotel texting has boosted key metrics for survey scores. Or...
A great Standard Operating Procedure (SOP) is a living one, continually gathering data and making improvements in response to emerging situations. It’s the cornerstone...
Who doesn’t love a good comeback story?
We cheer on amazing saves from our favorite athletes and movie characters. And we also love when a service failure is expertly...
The first thing travelers do when they’re looking for a place to stay is saunter over to the reviews. And even on the highest reviewed properties, you know what they...
Originally developed with Hilton Hotels in the 80s, SynergyMMS is a powerhouse task management system in the hospitality industry with 90,000 users worldwide. Based in...
April 17th, 2023
2022 brought some thrilling news for us: Kipsu was named a Preferred Partner with IHG Hotels & Resorts. This partnership meant Kipsu had an...
At the Wyndham Palmas Beach & Golf Resort, there’s a lot going on—horseback riding, golf, and beaches for guests to enjoy, and new renovations happening for all the...
From two brothers owning a few motels to now owning 11 branded hotels in Indiana, Ohio, and Michigan, Nofar Hotel Group has grown with smart business moves and by...
The air is chillier, families are gathering together, and Kipsu partners around the world are adding holiday cheer to their hotels! Gain some inspiration for next year...
Hospitality loyalty programs may seem singularly advantageous to guests—instant perks that build with each night’s stay at a hotel—but they’re also great for...