Hospitality and AI: How the New Technology Can Help With Hotel Texting
Artificial Intelligence (AI) has been taking over the tech industry, and while we may not think of the hospitality industry as tech-forward, AI is quickly becoming a...
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Hospitality (9)
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5 Ways Hoteliers Can Use Guest Messaging To Boost ITR Scores
Every hotelier aspires to achieve the ultimate goal of having their guests return and recommend their hotel. This signifies a delightful guest experience, stemming...
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5 Ways Marriott Hoteliers Can Use Guest Messaging To Boost ITR Scores
When evaluating your hotel’s overall performance, intent-to-recommend (ITR) is a great KPI. It can imply whether or not the guests will come back to stay again, if...
Hospitality Highlight: How the Staybridge Suites in Nashville Are Achieving Their Goals With Kipsu
“If you aren’t striving to get to that next level, what are you doing?” That’s what Kyle Eiermann, Regional General Manager of A&S Hospitality Management, recently...
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4 Guest Questions Hotels Can Answer With AI-Suggested Replies
Artificial Intelligence (AI) has been the hot topic of 2023, and it’s no different for the hospitality industry. AI offers plenty of opportunities to help...
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5 Tácticas para Impulsar la Fidelización de Accor ALL
Para fomentar las inscripciones a Accor Live Limitless (ALL) Loyalty y las reservas directas a través de la aplicación o el sitio web de Accor, se recomienda al...
Hospitality Highlight: Bringing Success To Our IHG Partners
The hospitality industry knows the importance of good reviews - and at Kipsu, we’re no different. Recently, we had a chance to sit down with a few of our IHG partners,...
Overnight Support for Overnight Staff: Why Hotels Need a SaaS with 24/7 Customer Service
In today's fast-paced and interconnected world, the hospitality industry is heavily reliant on technology to deliver exceptional guest experiences. From online...
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Connecting Kipsu to Your Hospitality Tech Stack
Anyone who’s worked in the hospitality industry can tell you running and maintaining a hotel is hard work! Hospitality teams, especially front desk agents, are...
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5 Tactics to Drive Accor ALL Loyalty Sign-Ups
To boost Accor Live Limitless (ALL) Loyalty sign-ups and direct bookings through Accor’s app or website, hotel staff are encouraged to make sure guests are signing up...