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How Can Integrators Achieve Sustainable Growth?

How can systems integrators achieve sustainable growth?

“I think our biggest challenge in this industry is resources,” says Jay Rogina, Principal at Spinitar. “We need resources all the way through from the account management to the installation. How is that done? Education. We need education starting in the high schools, education all the way through colleges, with on the job training, and a lot of internships. So that’s one way, and that’s one of the biggest challenges, I believe, that we have in this industry. Growing at 6% or better annually is going to be tough for all of us.”

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Metrics and KPIs Should Drive the Right Behavior

First, you have to determine, the performance or the behavior you want. Only then can you determine how to measure that performance.

This week, Brad Dempsey and Brad Malone, or as we like to call them, The Brad Show, discusses what kind of KPIs integrators should track, and how to use those KPIs to manage accountability.

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