Roadside Assistance and Honeymoon Saves
The team at the DoubleTree by Hilton Putrajaya Lakeside goes above and beyond for their guests: from helping to jumpstart a car to getting lost wedding rings back to...
Posts about:
Hotel Guest Messaging (8)
5 Ways Hotel Messaging Streamlines Everyday Operations
When it comes to working the front desk at a hotel, there’s never a dull moment. From fielding calls about vacancy to checking guests in, it can be hectic and...
Tackling Busy Seasons With Hospitality Messaging
Between conventions, tourists, and busiest of all, college football season Hilton Columbus Downtown is always bustling. How do they manage it all? With hospitality...
Messaging Templates for Each Hilton Loyalty Tier
Hotel brands encourage properties to get loyalty signups not just because it’s a great deal for the guest, but also because it helps hotels boost brand loyalty,...
5 Tactics to Drive Bonvoy Loyalty Sign-Ups
To boost Bonvoy loyalty members and direct bookings through the Marriott Bonvoy app or website, hotel staff are encouraged to make sure guests are signing up for the...
5 Unexpected Tactics To Drive Loyalty Sign-Ups
To boost brand loyalty and direct bookings, hotel brands encourage individual property teams to make sure guests are signing up for loyalty programs. But how does one...
Best Messaging Practices for Each IHG Loyalty Tier
Loyalty programs in the hospitality industry not only include great perks for guests—they’re also beneficial for hotels, showing enhanced brand loyalty, increased...
How Digital Messaging Can Improve Key Metrics
Tracking metrics is important in any industry to measure success in terms of revenue, guest satisfaction, and profitability. Adding tools like guest messaging...
From Turtles to Natural Disasters
One of the most notable parts of traveling is seeing the different wildlife and nature that each region of the planet hosts. At the Shangri La Al Husn and Barr Al...
How Guest Messaging Is Making the Holiday Inn Effingham No. 1
There’s a lot that makes the Holiday Inn Effingham stand out against the other 17 properties in the middle of Illinois — a restaurant, convention center, tenured...