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In today's fast-paced and interconnected world, the hospitality industry is heavily reliant on technology to deliver exceptional guest experiences. From online...

Anyone who’s worked in the hospitality industry can tell you running and maintaining a hotel is hard work! Hospitality teams, especially front desk agents, are...

To boost Accor Live Limitless (ALL) Loyalty sign-ups and direct bookings through Accor’s app or website, hotel staff are encouraged to make sure guests are signing up...

If you’re in the hospitality industry, you’ve probably heard about digital messaging. Maybe you’ve heard hotel texting has boosted key metrics for survey scores. Or...

Who doesn’t love a good comeback story? 

We cheer on amazing saves from our favorite athletes and movie characters. And we also love when a service failure is expertly...

The first thing travelers do when they’re looking for a place to stay is saunter over to the reviews. And even on the highest reviewed properties, you know what they...

At the Wyndham Palmas Beach & Golf Resort, there’s a lot going on—horseback riding, golf, and beaches for guests to enjoy, and new renovations happening for all the...

From two brothers owning a few motels to now owning 11 branded hotels in Indiana, Ohio, and Michigan, Nofar Hotel Group has grown with smart business moves and by...

At Tharaldson Hospitality Management, it’s all about staying current with hospitality technologies, finding the best people to work at their properties, and overall...