What other channels besides SMS should your hotel be using?
Texting for hotels has proven an improved guest experience, but it’s not the only channel available. Top hospitality messaging services like Kipsu provide a way to...
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Guest Service & Satisfaction (7)
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How Messaging Increases Marriott Bonvoy App Adoption
Introduction
Even with the new post-pandemic travel landscape, loyalty is more important than ever for hotel brands. Research shows that brand loyalty is a dominant...
A Night in the Life of Jonny Overnight
It’s one thing to provide a digital messaging solution for hospitality partners that increases staff efficiency and improves the guest experience, but it’s another...
Clearing Up Problems Before They Happen With Guest Messaging
A “people person” with years of experience in hospitality, General Manager Veronica Rosbolt is using guest messaging at her Holiday Inn Express and Suites in...
How Guest Messaging Can Help Streamline Housekeeping
Guest messaging in hotels isn’t just improving the check-in process—it’s also streamlining housekeeping. With the ability to communicate internally, sign off on room...
Hospitality Highlight: Sunshine Hospitality
Joining the family business in hospitality, Nick Patel bought his first “mom and pop” hotel in 2001. He now owns three Wyndham properties in Wausau, Wisconsin and...
Hospitality Highlight: Hampton Inn Boston/Peabody
Idrees Raja, who goes mostly by his last name, is a well-established general manager for one of Boston's...
5 More Ways Kipsu Drives Hotel Efficiency
5 Ways to Drive Hotel Efficiency is not enough! Here are 5 other ways hotel team use Kipsu and digital messaging to cut down on front desk traffic jams and reduce...
Hospitality Highlight: DoubleTree Boston Cambridge
Nestled on the banks of the Charles River, the DoubleTree...
Hilton Sydney Builds Meaningful Relationships With Text Messaging
The Hilton Sydney is a prime destination for business and leisure travelers from all over the world. The property is situated in the central business district—the...