Best Messaging Practices for Each IHG Loyalty Tier
Loyalty programs in the hospitality industry not only include great perks for guests—they’re also beneficial for hotels, showing enhanced brand loyalty, increased...
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Hospitality News, Trends and Tips (7)
How Digital Messaging Can Improve Key Metrics
Tracking metrics is important in any industry to measure success in terms of revenue, guest satisfaction, and profitability. Adding tools like guest messaging...
How Guest Messaging Is Making the Holiday Inn Effingham No. 1
There’s a lot that makes the Holiday Inn Effingham stand out against the other 17 properties in the middle of Illinois — a restaurant, convention center, tenured...
How System Integrations Are Making Life at the Front Desk Easier
There’s a lot to keep track of at the front desk of a hotel: checking in guests, booking reservations, making maintenance requests… we’ll stop there. Technology is...
5 Digital Assets To Keep in Your Kipsu Arsenal
Yearning to declutter your front desk? Seeking out ways to reduce confusion and calls to the front desk regarding commonly asked questions? Finding all your property's...
What other channels besides SMS should your hotel be using?
Texting for hotels has proven an improved guest experience, but it’s not the only channel available. Top hospitality messaging services like Kipsu provide a way to...
How Digital Messaging and Mobile Key Can Work Together
As hotel technology becomes more ingrained at properties large and small, features like mobile key are taking the industry by storm. Efficient? Yes. But an all-in-one...
Streamline Hospitality Onboarding With Digital Messaging
With travel numbers nearing pre-pandemic levels and high turnover in the industry, onboarding is as important—and potentially stressful—as ever. Good thing there are...
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How Messaging Increases Marriott Bonvoy App Adoption
Introduction
Even with the new post-pandemic travel landscape, loyalty is more important than ever for hotel brands. Research shows that brand loyalty is a dominant...
How Guest Messaging Can Help Streamline Housekeeping
Guest messaging in hotels isn’t just improving the check-in process—it’s also streamlining housekeeping. With the ability to communicate internally, sign off on room...