5 Ways Marriott Hoteliers Can Use Guest Messaging To Boost ITR Scores
When evaluating your hotel’s overall performance, intent-to-recommend (ITR) is a great KPI. It can imply whether or not the guests will come back to stay again, if...
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Hospitality News, Trends and Tips (6)
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4 Guest Questions Hotels Can Answer With AI-Suggested Replies
Artificial Intelligence (AI) has been the hot topic of 2023, and it’s no different for the hospitality industry. AI offers plenty of opportunities to help...
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5 Tácticas para Impulsar la Fidelización de Accor ALL
Para fomentar las inscripciones a Accor Live Limitless (ALL) Loyalty y las reservas directas a través de la aplicación o el sitio web de Accor, se recomienda al...
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Connecting Kipsu to Your Hospitality Tech Stack
Anyone who’s worked in the hospitality industry can tell you running and maintaining a hotel is hard work! Hospitality teams, especially front desk agents, are...
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5 Tactics to Drive Accor ALL Loyalty Sign-Ups
To boost Accor Live Limitless (ALL) Loyalty sign-ups and direct bookings through Accor’s app or website, hotel staff are encouraged to make sure guests are signing up...
3 Ways Management Companies Can Create Standard Operating Procedures Across Multiple Hotel Brands
A great Standard Operating Procedure (SOP) is a living one, continually gathering data and making improvements in response to emerging situations. It’s the cornerstone...
How Kipsu Partners Are Keeping It Merry
The air is chillier, families are gathering together, and Kipsu partners around the world are adding holiday cheer to their hotels! Gain some inspiration for next year...
5 Ways Hotel Messaging Streamlines Everyday Operations
When it comes to working the front desk at a hotel, there’s never a dull moment. From fielding calls about vacancy to checking guests in, it can be hectic and...
5 Tactics to Drive Bonvoy Loyalty Sign-Ups
To boost Bonvoy loyalty members and direct bookings through the Marriott Bonvoy app or website, hotel staff are encouraged to make sure guests are signing up for the...
5 Unexpected Tactics To Drive Loyalty Sign-Ups
To boost brand loyalty and direct bookings, hotel brands encourage individual property teams to make sure guests are signing up for loyalty programs. But how does one...