healthaxis

For years there have been debates and hesitation for companies to transition to remote and flexible work options. In response to the pandemic, HealthAxis rapidly adopted new behaviors. Our teams quickly pivoted into a hybrid work environment thinking it would be a short-term solution for keeping everyone safe. Now, we have realized this shift has become the future of our workforce. Many experts believe the hybrid model and work-from-home options are becoming the expectation for jobseekers and existing employees. Companies that choose to deviate from this model could be putting themselves at risk for higher turnover.

HealthAxis is exhibiting and speaking at RISE Special Needs Plan Leadership Summit

This month we are spending some time with Alex Morrison, Solutions Architect to learn about his daily activities and team accomplishments and challenges in the past few months.  

In today’s healthcare climate, where pay for performance and shared savings models are the new norm, using analytics creates the blueprint for sound care management.  

This month we are spending some time with Runi Patel, Health Operations Business Analyst, to learn about her team, daily experiences, upcoming implementations, and what she values about our company culture.  

This month we speak to Julie Williams, Client Services Account Manager, about the many facets of her role, what she finds rewarding in her position, and what progress she has observed over her two decades with HealthAxis.  

Author: Shilen Patel, CEO

HealthOps Philosophy is how HealthAxis conducts business and our standard of operation when combining services, technology, and data integration into practice. 

Nearly 20 years of leading healthcare technology companies have convinced me that the challenge of modernizing most dimensions of health care is not a matter of innovation, but typically, a matter of integration. Our field has an opportunity to improve access to care, patient experience, product design, and attain operational excellence. Unfortunately, we are not on par with other growing industries. Healthcare lifers, like myself, have seen rapid progression in mobile banking, the wide acceptance of e-commerce, and the ascent of business philosophies like Agile and DevOps in software development. Fragmentation of work and information, the absence of aligned incentives, and the inertia of complex legacy technology in mission-critical areas generate a frustrating lag to success. Quite frankly, we are alarmed at the absence of this continuous and holistic improvement concept within the industry.   

This month, we speak to Candace Aguirre, Lead Scan Operator about our mailroom operations, Covid-19 business impacts, and working on an inclusive team. 

This month, we speak to Jesus Mendoza, Insight and Sales Operations Manager about upgrading systems, learning from partners, and his variety of experiences with HealthAxis.

This month, we are connecting with Andy Parker, Director of Administration Services about his department projects, team, and client relations.