healthaxis

The role of a third-party administrator (TPA) has never been more complex—or more critical. The global insurance third-party administrator market size was valued at $324.9 billion in 2022 and is projected to reach $795.1 billion by 2032¹. This expansion is fueled by the rising demand for specialized services, the increasing complexity of insurance regulations, and the ongoing need for greater operational efficiency and transparency within the industry. 

The healthcare industry has long recognized the inefficiencies of prior authorization (PA) processes, which have historically been plagued by delays, administrative burdens, and provider frustration. However, as we look ahead to 2027, mandated interoperability advancements offer a promising solution. The question is: will providers adopt it immediately? And what can payers do now to ensure a seamless transition? 

In 2025, HealthAxis proudly marks its 60th anniversary—a milestone that reflects not just longevity but decades of leadership and transformation in the healthcare technology space. Since 1965, HealthAxis has helped introduce healthcare payers and administrators to the evolving needs of the industry—and today, the company continues that mission with AxisCore, its cutting-edge platform for more intelligent healthcare administration, and AxisConnect, its full suite of business process outsourcing (BPO) services. 

Reimagining Healthcare for 60 Years and Beyond 

International Women’s Day (IWD) emerged from early movements advocating for women’s rights, particularly in labor, voting, and equality. Initially driven by activists and organizations seeking better working conditions and political representation, it grew into a global movement. Over time, it gained widespread recognition, evolving from protests and demonstrations into a day of celebration, reflection, and continued advocacy for gender equality.  

In the second part of our Data Privacy Day series, we are focusing on compliance-related questions. We are joined by HealthAxis team members Milonda Mitchell, Compliance Officer; Ralph Pugh, Information Security Analyst III; and Tony Gambino, Cyber Security Engineer.  

For this year’s Data Privacy Day, we sat down with our very own Tony Gambino, Cyber Security Engineer, Ralph Pugh, Information Security Analyst III, and Milonda Mitchell, Compliance Officer, to discuss the future of data privacy in the healthcare world.  

As the healthcare landscape becomes increasingly complex, organizations such as health plans, risk-bearing providers, and third-party administrators (TPAs) face mounting challenges. These include navigating regulatory shifts, reducing operational costs, and improving member and patient experiences. Cloud computing has emerged as a transformative solution, enabling organizations to scale operations, enhance compliance, and achieve cost-efficiency goals while addressing these critical pain points. 

HealthAxis, a leader in healthcare administration technology solutions and business process operations, is proud to announce the appointment of Norah Brennan as Vice President of Product Management. With over 20 years of experience working with health plans across the country, Norah’s leadership will play a pivotal role in driving transformation, market expansion, and client success. 

In today’s dynamic healthcare landscape, operational efficiency and member retention are more interconnected than ever. The challenge lies in finding the right balance between automation and the human touch—leveraging innovative technology to manage routine tasks while reserving human expertise for meaningful interactions. According to MarketsandMarkets, the global artificial intelligence in healthcare market is projected to grow from $14.9 billion in 2024 to $164.2 billion by 2030, highlighting the increasing reliance on technology to drive improvements across the industry.¹