healthaxis

In today’s rapidly transforming healthcare landscape, health plans face mounting pressures to balance operational demands, cost efficiency, and member satisfaction. While artificial intelligence (AI) and automation offer promising solutions, many payers remain hesitant and uncertain about their practical applications and benefits. However, specific technologies like conversational AI and robotic process automation (RPA) are proving their value, creating a foundation for smarter decision-making, significant cost reductions, and deeper member engagement—all without compromising care quality.

In Part 1 of this two-part series, we examined the top five technology areas receiving increased investment from healthcare payers in 2025, according to the 2025 Gartner CIO and Technology Executive Survey. Now, we turn to the next set of high-priority investments aimed at further optimizing payer operations.

The healthcare payer industry is at a pivotal moment. As operational costs rise, consumer expectations evolve, and technology rapidly advances, payers are compelled to reassess their technology priorities to stay competitive and ensure they can scale efficiently while addressing complex regulatory and operational demands. According to the 2025 Gartner CIO and Technology Executive Survey, several key areas are emerging as top investment priorities, all aimed at boosting efficiency, enhancing patient outcomes, and optimizing operations.

HealthAxis, a leader in healthcare administration technology and business process operations, and COPE Health Solutions (CHS), a national expert in value-based care and population health management, are pleased to announce a strategic partnership aimed at delivering comprehensive, end-to-end solutions for health plans and for providers in value-based payment arrangements, including employee health plans. This collaboration brings together HealthAxis and COPE Health Solutions scalable CAPS and ARC platforms and business process operations with CHS’ expertise in, value-based payment models, medical management, and analytics to drive operational efficiency and clinical excellence across the healthcare industry.

We are pleased to announce that our CEO, Scott Martin, will be speaking at the 2024 McGuireWoods Healthcare Private Equity & Finance Conference taking place May 8-9 in Chicago, IL. Scott will be a panelist on the session titled “Investing in Healthcare IT/Payor Services for a Digital Future” on Thursday, May 9th.

We are proud to announce that our CEO, Scott Martin, has been named one of the Top 25 CEOs in Tampa for 2024 by Key Executives. This esteemed accolade underscores Scott’s exceptional leadership and the significant influence he has exerted on HealthAxis.

HealthAxis, a leader in health plan administration technology and services, and InfoMC, a pioneer in medical management and behavioral health technology solutions, are proud to announce a strategic partnership that delivers a complete, end-to-end solution enabling organizations to more efficiently orchestrate whole-person care. Leveraging a collective 80+ years of experience in the healthcare industry, this collaboration marks a significant milestone in the integration of cutting-edge administrative technology and services with advanced care management and sets a new standard for comprehensive healthcare delivery.

International Women’s Day (IWD), celebrated annually on March 8th, is both a day to honor women’s social, economic, cultural, and political achievements worldwide and a day to rally for progress toward gender equality. Collective action and shared ownership for driving gender parity make IWD impactful. 

HealthAxis is sponsoring & exhibiting at AHIP 2022.

HealthAxis is exhibiting at RISE National 2022.