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Audit Preparedness: Best Practices for Health Plans to Stay Compliant

Preparing for audits is a year-round priority for healthcare organizations. The ever-evolving regulatory landscape requires health plans to adopt a proactive approach that integrates compliance monitoring, staff education, risk management, and transparent communication with auditors. Achieving audit readiness is essential to streamline processes, minimize risks, and maintain compliance during audits.

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2024 Healthcare Policy Changes: What They Mean for Health Plans in 2025

As the year comes to a close, healthcare payers face a landscape marked by significant regulatory shifts and evolving compliance demands. New mandates from CMS, adjustments to Medicare Part D, enhanced HIPAA compliance standards, and a push toward value-based care models will all impact how payers operate, interact with providers, and serve members. Staying ahead of these changes is crucial—not only to ensure compliance but also to strengthen operations, improve member experience, and achieve strategic objectives in a rapidly evolving landscape.

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Open Enrollment Readiness: Expert Insights from HealthAxis – Call Center Edition

Welcome to the third edition of our blog series, Open Enrollment Readiness: Expert Insights from HealthAxis. This series is designed to provide health plans with actionable insights and expert advice to navigate the complexities of the open enrollment period successfully.

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Open Enrollment Readiness: Expert Insights from HealthAxis – Compliance Edition

Welcome to the first installment of our blog series, Open Enrollment Readiness: Expert Insights from HealthAxis. This series is designed to provide health plans with valuable real-world insights and practical advice as they prepare for the critical open enrollment period. Our thought leaders at HealthAxis will share their expertise on key areas that can make or break your open enrollment success.

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Navigating the Complexities and Opportunities of the Medicare Prescription Payment Plan for Health Plans

The Centers for Medicare & Medicaid Services (CMS) introduced the Medicare Prescription Payment Plan (M3P) as a part of the Inflation Reduction Act of 2022. It represents a significant shift in the Medicare landscape, offering Medicare Part D enrollees a new way to manage the cost of their prescription drugs. While this initiative aims to alleviate financial burdens for beneficiaries, it also introduces complexities for health plans.

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The Impact of Non-Compliance for Healthcare Organizations

In the intricate realm of healthcare, healthcare organizations confront the daunting challenge of adhering to stringent regulations. Non-compliance can precipitate severe financial penalties, erode trust, and impair operational efficacy. Understanding these risks is paramount for maintaining the equilibrium of financial stability and reputational integrity.

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Critical Prep Areas for 2024 Utilization Management (UM)-Focused Audits

The 2024 Medicare Advantage and Part D Final Rule (CMS-4201-F) introduced new constraints on Utilization Management (UM) policies, particularly prior authorization, effective January 1, 2024. CMS aims to assess UM-related performance for plans covering 88% of beneficiaries this year through routine and focused audits. From client discussions, I have noted that these UM-focused audits show no sign of slowing down and have ranged from basic to quite extensive, emphasizing the need for thorough preparation.

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FHIR® in Action: Streamlining Prior Authorization

Traditionally, prior authorization has been a complex, time-consuming process fraught with inefficiencies. Disconnected systems and manual procedures not only slow down care but can also lead to significant administrative errors. These challenges have long plagued healthcare payers, providers, and members, creating barriers to timely and effective care.

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