Ethical marketing and AI: Navigating challenges in highly regulated industries
Artificial intelligence (AI) is transforming the marketing world, creating opportunities to connect with customers in smarter, faster, and more personalized ways. For businesses in highly regulated industries like healthcare, financial services, and law, AI poses both opportunities and challenges. AI can create efficiency and upskill employees’ marketing capabilities, but the risks of compliance missteps—such as regulatory penalties, reputational damage, and data breaches—are very real.