Tackling Busy Seasons With Hospitality Messaging
Between conventions, tourists, and busiest of all, college football season Hilton Columbus Downtown is always bustling. How do they manage it all? With hospitality...
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Messaging Templates for Each Hilton Loyalty Tier
Hotel brands encourage properties to get loyalty signups not just because it’s a great deal for the guest, but also because it helps hotels boost brand loyalty,...
5 Unexpected Tactics To Drive Loyalty Sign-Ups
To boost brand loyalty and direct bookings, hotel brands encourage individual property teams to make sure guests are signing up for loyalty programs. But how does one...
Best Messaging Practices for Each IHG Loyalty Tier
Loyalty programs in the hospitality industry not only include great perks for guests—they’re also beneficial for hotels, showing enhanced brand loyalty, increased...
Giving Hotel Teams Confidence With Hospitality Messaging
Making teams comfortable and confident should always be top of mind in any industry, but it’s especially important when turnover is as high as it’s been in hospitality.
How Digital Messaging Can Improve Key Metrics
Tracking metrics is important in any industry to measure success in terms of revenue, guest satisfaction, and profitability. Adding tools like guest messaging...
Maintain a Comfortable Work Environment With Guest Messaging
On any given day, front desk teams are doing it all—checking guests in and out of the hotel, dealing with guest requests, coordinating shuttles… you name it. And this...
From Turtles to Natural Disasters
One of the most notable parts of traveling is seeing the different wildlife and nature that each region of the planet hosts. At the Shangri La Al Husn and Barr Al...
How Guest Messaging Is Making the Holiday Inn Effingham No. 1
There’s a lot that makes the Holiday Inn Effingham stand out against the other 17 properties in the middle of Illinois — a restaurant, convention center, tenured...
How System Integrations Are Making Life at the Front Desk Easier
There’s a lot to keep track of at the front desk of a hotel: checking in guests, booking reservations, making maintenance requests… we’ll stop there. Technology is...