Focusing on the Bright Side With Hotel Messaging
In an industry where the negative comments and feedback tend to dominate the day-to-day, it can be hard to focus on the bright side. But with Kipsu, four properties in...
Posts by:
Admin
Four Ways Digital Messaging Enhances Your Job
The service world has predicted for decades that technology will continue to play a bigger and bigger role in the industry. In fact, many industry experts have worried...
9 TripAdvisor reviews that prove guest messaging increases repeat stays and guest recommendations for Marriott hotels.
TripAdvisor is the gold standard for hotel reviews. Travelers heavily rely on the site when deciding where to stay for their next trip, which is why their reviews are...
Creating Relationships at the Avid Hotel Roseville-Minneapolis North
Whether it’s letting guests know about their essentials-focused brand, or dealing with sold out weekends during the Minnesota State Fair, the avid Hotel Roseville...
10 Tips to Improving Hotel Customer Service
The increasing competition and guest expectations within the hospitality industry means the importance of ensuring a positive experience for guests is at the forefront...
Malls, Chatbots, and the Future of Shopping Engagement
Chatbot technology is nothing new. Since the first chatbot was developed in 1966 (that’s right, bots are as old as The Beatles), the foundations of bots have been slow...
Creating Open Lines of Communication With Hotel Texting
Since 2018, the Crowne Plaza Suites Pittsburgh South has been using hospitality messaging to elevate the guest experience. From fulfilling guest requests to providing...
Making Everyone Comfortable at the Georgian Bay Hotel
Ranging from a tourist hotspot to a haven for first responders during the pandemic, the team at the Georgian Bay Hotel & Conference Centre has always prioritized guest...
Getting 10/10 Reviews With Hospitality Messaging
After some of the toughest years in the hospitality industry yet, the Holiday Inn & Suites Duluth-Downtown wanted to bounce back and make changes that would help the...
Hospitality Highlight: The Curtis Denver
Finding at an early age that he’s a traveler at heart, Aaron Bayford has spent nearly 20 years in the hospitality business—and utilized Kipsu as a messaging solution...