ALC - DLM

Streamline and automate common daily tasks and client interactions with all-in-one healthcare practice growth technology.

Success in your medical practice is reliant on keeping your patients and staff happy. Efficient workflows for your front desk employees will help reduce wait times, beat burnout, and improve your patients’ overall experience. Automating tasks whenever possible is a great way to create a more efficient workflow for front desk staff, allowing them to work smarter, not harder. At DLM, we help medical practices improve their efficiency using simple digital tools.

Although your goal should always be to provide the best patient care available, it’s good to keep in mind that your practice is still a business at the end of the day. As with any business, it’s important to monitor your progress and make sure you’re meeting both your key performance metrics and your patients’ needs. A performance scorecard is one great way to keep track of your successes and areas of improvement, so here’s what to know about it and how it can help.

Managing a healthcare practice is hectic. It’s important to focus as much of your attention as possible on caring for your patients, but there is plenty of administrative work to tackle as well. Planning carefully for success is key and requires you to keep tabs on key performance indicators, or KPIs.

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If you ask most people what comes to mind when they think about a doctor’s waiting room, they’ll likely come up with negative associations like long wait times, rude occupants, or contagious illnesses. Like it or not, your waiting room can be the difference between a less-than-ideal patient experience and a great one. It’s likely your patients’ first impression of your practice and what kind of patient care they can expect from you and your team. Fortunately, there are a few things that your practice can do to ensure your patients have a pleasant experience before their appointment.

Everyone has had a rough past few years, including the healthcare industry. Independent practices have experienced declining patient volume, staffing shortages, and even layoffs. Many patients also chose to miss or skip appointments in 2020 due to COVID-19, which put their health concerns on hold. One of the biggest changes to come out of these last few years is that consumers are now relying more on digital conveniences to avoid human contact. In the healthcare industry, this has been shown with the widespread use of telehealth medical appointments.

Competition is fierce in 2022, making it difficult to grow your healthcare practice by attracting and retaining new patients. Your website and digital strategy are as important as they have ever been; if you haven’t made updates recently, now is the time. At DLM, we make it simple for our clients to stay ahead. Take a look at these four steps to help your practice grow.

Growing and scaling a medical practice requires knowing exactly what’s working and how it’s helping your practice, whether by making it more financially sound, increasing brand awareness through marketing, or enhancing your patients’ experiences from an internal perspective.

You probably receive several emails from brands and businesses every day, and for one simple reason: email marketing works. Sending all of these emails manually would be ridiculously time-consuming, but automations can seem impersonal if they aren’t created carefully. At DLM, our team creates automated emails and drip campaigns that connect with recipients, simplify communication, and bring new patients into your practice.