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With the Bureau of Labor Statistics quoting 20% of new businesses fail within the first two years, the start of your business is a pivotal time. Many new businesses are abandoned by their founders over the first 10 years. How can you defy the odds?
Consultations are one of the most important parts of your patients’ buying process – not just because it’s an opportunity to learn more about the products and services they’re thinking about, but it’s also a chance to get to know you personally. Consultations can be difficult, especially for patients who aren’t talkative or are nervous, but making a good impression and coming off as friendly, approachable, and trustworthy can do more for your reputation than any amount of digital marketing.
When patients meet with you for their consultation, they probably have a lot of questions regarding the procedure and your practice. They will also want to get to know you better, and one way they might determine whether you are a good fit is by asking this question: What is your greatest weakness? Here are a few suggestions to answer this question with confidence and reassurance.
Spreadsheets are one of the classic ways to organize and analyze key data like your patient information, key performance indicators, and practice metrics. However, you’ve likely become frustrated with Excel spreadsheets many, many times when things get tedious or overwhelming. If you’ve ever wondered why there isn’t a better way to do what you need it to, you’ll be delighted to hear that the chances are very high that Excel can do the very sophisticated data calculations, organization, and presentation that you need.
So, your practice is fully booked day-in and day-out, but you still shouldn’t close your doors to new patients. While this may feel overwhelming, we urge you to take it in stride. Read on to learn the three main reasons why doctors shouldn’t close their doors to new patients and the best way to handle a heavier patient load.
The concept of customer experience is an ageless one. However, the research that is being conducted on this topic is still relatively new. New studies come out every year that reveal insights into trends that affect business across the U.S. and the world.
Having a healthcare marketing strategy is a must when it comes to bringing in new patients. And having a healthcare marketing agency is essential when it comes to growing your practice and making sure it lasts. The reality is that the healthcare field is more competitive than ever, so having the right marketing team by your side can make all the difference. If you’re still shopping around for a digital marketing agency, it can be hard to know what to look for. There are a few key things to keep in mind when hiring a healthcare marketing agency, so here’s a checklist as you begin your search.
Success in your medical practice is reliant on keeping your patients and staff happy. Efficient workflows for your front desk employees will help reduce wait times, beat burnout, and improve your patients’ overall experience. Automating tasks whenever possible is a great way to create a more efficient workflow for front desk staff, allowing them to work smarter, not harder. At DLM, we help medical practices improve their efficiency using simple digital tools.
If you ask most people what comes to mind when they think about a doctor’s waiting room, they’ll likely come up with negative associations like long wait times, rude occupants, or contagious illnesses. Like it or not, your waiting room can be the difference between a less-than-ideal patient experience and a great one. It’s likely your patients’ first impression of your practice and what kind of patient care they can expect from you and your team. Fortunately, there are a few things that your practice can do to ensure your patients have a pleasant experience before their appointment.
Everyone has had a rough past few years, including the healthcare industry. Independent practices have experienced declining patient volume, staffing shortages, and even layoffs. Many patients also chose to miss or skip appointments in 2020 due to COVID-19, which put their health concerns on hold. One of the biggest changes to come out of these last few years is that consumers are now relying more on digital conveniences to avoid human contact. In the healthcare industry, this has been shown with the widespread use of telehealth medical appointments.