Pulse by Volie uses AI to analyze 100% of BDC calls, generate insights, and help dealerships improve team performance and customer experience.
The Manager Certification Course, designed by Liza Martenson and Katie Miller, offers a comprehensive training experience for service BDC managers....
Is your dealership’s BDC underperforming? You’re not alone—and here’s the good news: the problem often lies in not tracking the right BDC performance metrics...
Voicemails are often overlooked in outbound campaigns, but they can be a game-changer for automotive BDCs. Many businesses hesitate to have their agents...
As BDC Director for Toyota and Subaru of Ann Arbor, Keryn Flanary discusses how Volie has transformed their operations. Before Volie, their team...
Vicki Quaranta, BDC Manager at Gerald Auto Group, shares how Volie has revolutionized their operations across 14 rooftops. Before Volie, their team...
Tully Williams, Parts & Service Director at The Niello Company, shares how centralizing service operations transformed their 10 luxury dealerships....
Meet Samanatha “Sami” Peterson! The Chicago-raised member of our Development Team currently resides in Denver, Colorado. Sami has been with Volie...
Before using Volie, Andrew and his team at Toyota of Redlands struggled with inefficient, untrackable processes—relying on printed sheets made it...