Before using Volie, Andrew and his team at Toyota of Redlands struggled with inefficient, untrackable processes—relying on printed sheets made it difficult to know who was handling what. Since adopting Volie, the software has acted like an additional manager for the BDC, streamlining operations and providing clear visibility into team performance. This led to a 4% year-over-year increase in their TLE scores. Andrew’s advice to other dealers considering Volie: “Embrace it—don’t be afraid of the change!”
