When RC Willey digitized their dispatching, they saved huge amounts of money on paper alone. Their route manifests and proof of delivery were all on paper that had to be printed out, handed out, tracked, and filed each day—a huge amount of labor that put hard limits on efficiency and visibility.
Order fulfillment is an integral part of any delivery business. Fulfilling orders, however, can become tricky when there is a surge in demand or as your business grows. In cases like these, business stakeholders may need to reevaluate their current strategies and find new ways to delight customers with their delivery experiences.
Poor last mile distribution can make or break a company. DispatchTrack’s own Big and Bulky Delivery Report recently showed that 90% of consumers want the ability to track their delivery orders, and that six in ten (61%) were unlikely to purchase from a retailer again when a previous order missed the scheduled delivery window. Simply put, standards are high, and winners and losers are determined in large part by who’s able to meet them.
The world of food distribution can sometimes move at a breakneck pace—with new supply chain challenges, SKU proliferation, and changing consumer demands all conspiring to change the game significantly in recent years. And that’s before we factor in the potential impact of tariffs and other policy-level changes.
Final mile delivery is about a lot more than just fast order fulfillment. Consumers expect fast and reliable fulfillment, but they also expect a highly-connected and carefully curated experience. Even in B2B sales, customers are increasingly expecting the kinds of experiences they get from B2C channels. Retailers, distributors, and last mile delivery companies need to provide customers with fast, transparent deliveries that can compete with the likes of Amazon Prime and Walmart.
Data is destiny. And when it comes to fleet management and logistics, the more data you can leverage, the more effectively you can manage costs, keep customers happy, and ensure safety on the road. That’s why, especially for larger fleets and delivery businesses that cover a wide geographic area, telematics and logistics management are two sides of the same coin.
Last mile tracking is revolutionizing how businesses manage their deliveries and interact with customers. There’s more to it than simply knowing where your service units are, so exactly what is last mile tracking? And why is it critical for businesses to implement effective last mile carrier tracking solutions?
Once you have more than a couple of vehicles in commercial operation, keeping track of them and ensuring solid performance can be a real high wire act. Luckily, fleet management tools offer companies various benefits such as reduced fuel bills, higher driver satisfaction, and real-time visibility. This is why the majority of fleet managers depend heavily on their fleet management solutions to ensure better day-to-day operations.
Third-party logistics (3PL) companies all have the same goal: to help their clients fulfill orders as accurately, efficiently, and as quickly as possible. But what is 3PL software, how can you choose the right one for your company, and what are its benefits?
Around this time last year, we predicted that the world of logistics in 2023 would be dominated by themes of optimization and an increased interest from the c-suite. Given the way 2023 played out, we’re pretty comfortable saying that optimization was more important than ever. With cost pressures rising in multiple areas and across industries, the onus was on logistics operators to find ways to get smarter about their processes and work to reduce costs.