The Advocacy Market Just Changed — Here’s What Comes Next
In a category once defined by loyalty points, leaderboards, and static surveys, the rules of engagement are being rewritten. Customer advocacy is no longer...
Posts by:
Geoff
A Simple Guide to Getting Started with Hiro
If you’re short on time, here’s the big idea: Hiro is the fastest way to start collecting real-time customer feedback—directly inside your product, on your...
Hiro and the Future of Customer Engagement: Building the World’s Most Connected AI-Feedback Network
Hiro and the Future of Customer Engagement: Building the World’s Most Connected AI-Feedback Network
At Ambassador, we believe the next decade of customer...
Introducing Communication Co-Pilot: Email Engagements, Reimagined Inside Ambassador
Ambassador’s Communication Co-Pilot is here—and it’s changing the way brands connect with customers. Now, you can build customized emails directly inside the...
Ambassador’s SalesForce Managed Package (Detail)
Finally, a Salesforce Managed Package That Works Where Your Teams Actually Do
At Ambassador, we understand that customer-led growth doesn’t start in your...
What Voice Biomarkers Can Tell Us—And Why Ambassador Is Listening
In a world overflowing with data, the richest signals are often the ones we ignore. The tremble in a voice. The pause before a response. The slight uptick in...
We’re Not Launching a Product. We’re Leading a Movement.
It’s no longer about how brands speak to customers.
It’s about how they listen. How they engage. How they show up—authentically, personally, and in real-time.
At...