Welcome to Episode #27 of the Volie Rally. This episode is part two of a three-part series where Jake is hosting Kyle Disher with Revdojo.com, where they are role-playing different types of calls that the sales, BDC, internet, or managers make or take throughout the day. This episode focuses on an appointment confirmation call and some commonly made pitfalls. A goal is to make it feel like a welcome call, not just a confirmation call, ensuring the customer has a great experience.
