Welcome to Episode #60 of the Volie Rally! Today, we’re joined by Josh Stevens to discuss the essential aspects of the Telephone Consumer Protection Act (TCPA). We’ll cover the importance of setting up proper procedures and then following through with them. Josh covers written consent for automated and pre-recorded calls, scrubbing call lists against the Do Not Call Registry, and the latest rule requiring written opt-ins. He touches on Outbound AI and outsourcing call centers. You can even make a violation using a desk phone! Stay tuned to ensure your practices are fully compliant and avoid costly penalties! You can reach Josh at jstevens@mslawgroup.com.
