ALC - TCS

One of the most commonly used windows, and most powerful in Tire Power, is the ‘Search Inventory’ window.  But do you truly know all of the things this window can do for you?  Did you know you can…

The ‘View Today’s Activities’ window is the primary method of managing your day-to-day customer transactions.  It gives you easy access to all Quotes, open Work Orders, current Website Orders, today’s Invoices, and today’s Payments.  This window is the most used window in the software, so because of that fact, we are constantly trying to make the window better and more efficient.  A new bonus feature on this window is the ability to now sort by the column header.  For example, during a busy day, you may have many open work orders pile up under the ‘Work Orders’ tab.  When the list grows too long, this makes finding a specific customer’s open work order difficult.  Now, simply double-click on the column header ‘Customer’ to sort by the customer’s name.  Your customers are now sorted by name, so this makes finding the customer’s name a snap.  Give this tip a try the next time you need to find a customer’s transaction quickly, so you too can make the most of your Tire Power software.  Stay tuned for more tips.

One of the many powerful tools inside of Tire Power software’s point-of-sale is the “Tire Estimator” tool.  This feature allows you to quickly and easily give a customer who is either on the phone or in front of you a “4 and out the door” price on tires.  From here you can create a quote, work order or invoice in one simple step by using one of the buttons at the bottom left of the window. Depending on what type of business you are (retail vs. wholesale for example) there are different ways you will want to setup the “Tire Estimator” to work for you. There are several options to consider when setting this tool up. For example the default price class, tax group and package which will be used.

As Tire Power users, we all have done it.  We need to enter a customer transaction, only to not be able to find the customer’s name.  We think they are in there, but why can’t we find their name?  Is the name in the database misspelled, an extra space inserted, or does it have an extra letter which is making the search not work correctly?  This can be frustrating and a little embarrassing, especially if the customer is right in front of you.  Over the years I have heard and seen some pretty good tips to help you find that customer, such as using a phone number look up, or first name look up, but one of the most underused and powerful searches you can use to find an elusive customer in your database is the % sign lookup.

We were pleased to notice TIREMAX, a multi-store chain based out of Conroe, TX, and a long time Tire Power Software user, were featured in a very nice article in the March 10^th issue of the TireBusiness.Com on-line publication.  TIREMAX has now begun franchising its retail concept across the nation, so their expansion efforts were highlighted in this article.  Good job TIREMAX, and congratulations from all of us here at TCS.  Follow the link below for the full article…

Our Tire Power software has tremendous reporting capabilities and hopefully you are taking advantage of those features. Remember, after running the reports and financial...

Most business owners are great at casting a vision or seeing the big picture. This is a great asset to their company as it gives their employees direction and motivation. So how does Tire Power Software play into the big picture? Or maybe a better question is, how do you get to the big picture? The answer…one report at a time.  Many Tire Power Software customers have yet to realize the full potential of the software. I have talked with several customers recently who have said, the more they use the software, the more they find it will do for them.  They feel it will enable them to be more efficient and improve their bottom line.

I wanted to throw out a quick mention regarding an article in February’s edition of Modern Tire Dealer.  Roger Porter of Porter’s Tire Stores, a growing 4 store chain in east Tennessee, and one of our very own Tire Power users, was interviewed in an article regarding his views of the use of software in today’s modern tire dealership and what is the most important functionality provided by the software.  Here is some of what he had to say…. “With multiple stores, you need “the ability to track what goes on at each store,” says Porter. “Even from my home, I can log on and monitor exactly what’s going on.  It’s a system of checks and balances that begins with the point of sale.”  It is great to see one of our customers gain the recognition they deserve from the industry, and to get a chance for us here at TCS to see the positive impact our product has on someone’s business.  For more of Roger’s comments, and for the full article, follow this link….

One of the things which set an efficient “Super User” apart from an average user of Tire Power software is knowing your software’s windows and features.  Being able to quickly find pertinent information on the window makes your job easier and helps you serve the customer better.  For example, if a user is on the ‘View Customer History’ window, and wishes to see which mechanic was assigned to a particular job on a particular invoice, you can find it very quickly if you take the time to learn your software’s windows.

Are you making the most of your Tire Power software?  Keeping abreast of new or not so obvious features can enhance your experience with the software, and make you and your employees more efficient.  In this continuing series of blogs, we will shine the spotlight on these features in order to help all our users make the most of their software.