As Tire Power users, we all have done it. We need to enter a customer transaction, only to not be able to find the customer’s name. We think they are in there, but why can’t we find their name? Is the name in the database misspelled, an extra space inserted, or does it have an extra letter which is making the search not work correctly? This can be frustrating and a little embarrassing, especially if the customer is right in front of you. Over the years I have heard and seen some pretty good tips to help you find that customer, such as using a phone number look up, or first name look up, but one of the most underused and powerful searches you can use to find an elusive customer in your database is the % sign lookup.
ALC - TCS
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