While spreadsheets are a popular way to organize data such as sales, customer info, and reports, they also have many flaws. For example, you need more than one sheet to track different types of data, you cannot track customer relationships, and all your information is spread across separate people or devices. These disadvantages are pushing more businesses to opt for CRMs or customer relationship managers. A CRM is an online database of sales data, customer info, and marketing info. With a CRM, businesses can store all their data in one place, making the process much more organized and convenient. Overall, CRMs can do many things more efficiently than spreadsheets. Read on to learn more.