CAMPBELL, CA – August 21, 2025 –DispatchTrack, the global leader in last-mile delivery and service execution technology, is excited to announce a new partnership with Pistachio, a modern all-in-one software platform trusted by furniture and mattress retailers for payment and order management. Together, the companies are streamlining the customer journey—from the moment a sale is captured in-store to the final delivery at the customer’s door.

Design consultants use delivery proof of delivery documentation to recommend additional products and deepen customer relationships

CAMPBELL, CA – August 13th, 2025 – Leading home furnishings retailer Bassett Furniture has revolutionized their delivery experience by transforming proof of delivery photos into a powerful sales and engagement tool. Creative implementation of DispatchTrack’s delivery management platform allows Bassett’s design consultants to use delivery photos to identify follow-on opportunities with recent customers and generate new sales.

This creativity makes Bassett Furniture our Customer Hero for August.

Family-owned furniture retailer deploys DispatchTrack’s STORIS integration to create seamless customer experience from sale to delivery

CAMPBELL, CA – July 15, 2025 – Growth brings opportunities, but it also brings operational complexity. For Michael Ochs, CEO of family-owned furniture retailer Simple Home Plus, maintaining a consistent customer experience became increasingly challenging as the company expanded. Simple Home Plus had already implemented STORIS, Podium and DispatchTrack, but as its order volume grew it found that orders and communications from Storis and Podium weren’t clearly reflected in their system at all times. This required manual intervention to call customers and clarify orders, often resulting in an increase in “where is my order” calls. 

CAMPBELL, CA – June 9, 2025 – DispatchTrack, the global leader in last mile delivery and service execution technology, is proud to announce its partnership with ServeCo North America, bringing a new level of visibility, speed, and consistency to furniture care and repair services.

Michigan-based retailer leveraged DispatchTrack’s logistics prowess to restore delivery standards and protect brand reputation across 47 retail locations

CAMPBELL, CA – May 28, 2025 – When ABC Warehouse—a trusted name in appliances, furniture, electronics, and home goods for over six decades—realized that declining service provided by their 3PL partners was putting the company’s reputation at risk, they turned to DispatchTrack to regain control over deliveries.