Monitoring & Measuring – Must-Haves for BDC Profitability
If you have an internal BDC but aren’t measuring performance properly, you’re likely missing out on opportunities to improve profitability. Following are a few...
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BDC Strategy & Process (5)
Why Have a BDC if You Don’t Have the Tools to Profitably Run It?
Are you running an internal BDC at your dealership without the tools necessary to measure if it’s profitable? Do you know how many calls agents are making per...
Don’t Be a Slave to BDC Benchmarks
A lot of dealerships prefer using an internal sales and service BDC to maintain control of leads and processes. Yet, many struggle to measure what’s working and...