The Advocacy Market Just Changed — Here’s What Comes Next
In a category once defined by loyalty points, leaderboards, and static surveys, the rules of engagement are being rewritten. Customer advocacy is no longer...
A Simple Guide to Getting Started with Hiro
If you’re short on time, here’s the big idea: Hiro is the fastest way to start collecting real-time customer feedback—directly inside your product, on your...
Hiro and the Future of Customer Engagement: Building the World’s Most Connected AI-Feedback Network
Hiro and the Future of Customer Engagement: Building the World’s Most Connected AI-Feedback Network
At Ambassador, we believe the next decade of customer...
Introducing Communication Co-Pilot: Email Engagements, Reimagined Inside Ambassador
Ambassador’s Communication Co-Pilot is here—and it’s changing the way brands connect with customers. Now, you can build customized emails directly inside the...
Ambassador’s SalesForce Managed Package (Detail)
Finally, a Salesforce Managed Package That Works Where Your Teams Actually Do
At Ambassador, we understand that customer-led growth doesn’t start in your...
What Voice Biomarkers Can Tell Us—And Why Ambassador Is Listening
In a world overflowing with data, the richest signals are often the ones we ignore. The tremble in a voice. The pause before a response. The slight uptick in...
We’re Not Launching a Product. We’re Leading a Movement.
It’s no longer about how brands speak to customers.
It’s about how they listen. How they engage. How they show up—authentically, personally, and in real-time.
At...
Why Mobile Commerce is the Future of Online Engagement
iPhones, iPads and Androids, oh my! These days it seems like everyone and everything is going mobile. And while it’s nice being able to check Facebook while waiting in line at the supermarket, the increased prevalence of mobile devices brings with it major implications for the future of e-commerce.
How the Hunger Games Changed Online Marketing Forever
It’s hard to be an Internet marketer nowadays; everyone wants to know what you’re selling, but no one wants to be told what to buy. As a consumer, it is much easier to respect the opinion of friends than trust the reviews of the business itself; and so went the thought process of the promotional campaign behind the film, The Hunger Games.
How to Get the Business-Casual Referral Marketing Party Started On LinkedIn
If you haven’t heard by now, LinkedIn has quickly become the go-to social platform for business development and referral generation. Since going live in 2003, the networking site has become a big player in the social media game, boasting more than 145 million members worldwide and averaging over 100 million users per month.