Welcome to Episode #26 of the Volie Rally. This episode is part one of a three-part series where Jake is hosting Kyle Disher with Revdojo.com, where they are role-playing different types of calls that the sales, BDC, internet, or managers make or take throughout the day. This episode focuses on an internet lead, and when done right, you are not calling to set the appointment; you are calling to confirm the appointment.
In automotive sales and service, the effectiveness of your Automotive Business Development Center (BDC) process holds the key to your dealership’s success. While many...