The Volie Session 1 – With David Kain

Welcome to the first Volie Session

Welcome to the first Volie Session, where we sit down with automotive industry leaders to learn some tips to help our customers improve their operations.

Topics discussed:

  • What is the role of automation in follow up? – 3:19
  • What is the best way a BDC can increase customer pay service business? – 14:20
  • How do you change price shoppers into an appointment? – 38:54

The book David recommended: Exactly What to Say by Phil Jones. Link to book on Amazon here.

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