Welcome to our channel! In today’s video, we’re diving into the heart of the dealership: the Business Development Center (BDC). The phone is one of the most important tools in the dealership, and it’s crucial to have a strategy and benchmarks in place. Join Scott Davis and Jason Harris as they discuss the importance of the BDC, how to ensure visibility into your agents’ activities, and what the future holds for this essential department. Stay tuned!
An efficient and successful Business Development Center (BDC) is critical for optimizing dealership profitability in the fast-paced car sales and service world. A...
Building a car dealership BDC from scratch takes a lot of work. We’ve all heard the age-old adage that hard work is the key to success. While it’s true that hard work is...