Learn how to send automatic notifications with Volie with Hot Alerts
Hot Alert is an essential internal notification system within Volie that is triggered by specific outcomes of communication interactions. Once activated, agents can swiftly select a disposition, facilitating streamlined workflow processes. These notifications are transmitted internally via email, informing pertinent parties promptly. Furthermore, customization options allow designated individuals to receive tailored alerts, optimizing communication efficiency. Despite its potential, Hot Alert remains underutilized within Volie. To harness its full capabilities, reaching out to your Volie representative for assistance in configuring and maximizing its functionality is advisable.
